Title: Accounting Specialist Tolling

State Role Title: Financial Services Spec I

Hiring Range: $49,894 - $81,077

Pay Band: 4

Agency: VA Dept of Transportation

Location: Hampton Roads 

Agency Website: https://www.virginiadot.org/jobs

Recruitment Type: General Public - G

Job Duties

What drives you?  Whether it's knowing the work you do makes a difference, having a great work/life balance, working on exciting and challenging projects, leading innovation and championing change or simply working with a great group of people who are committed to professionalism, at the Virginia Department of Transportation (VDOT), we have something for you.  

The purpose of this position is to perform a variety of financial research, analyses, audit, evaluation, reconciliation, documentation of traffic behavior and expected toll revenue transactional data for the Toll Facility as indicated by electronic toll and traffic management systems and CARS (Central Accounting Reporting System). Ensure financial creditability, accountability and accuracy of toll revenue collections, deposits, wire transfers, and related financial reporting from banking institutions and recorded by Central Office (CO) Fiscal Division.

Responsibilities include:

Financial Analyses and Reporting: Review and analyze toll collections data for anomalies, provide written reports for audit and reconciliation purposes. Generate and maintain daily electronic reconciliation reports; generate and maintain a monthly general ledger and monthly reconciliations of toll revenue and traffic transactions. Review and approve audit processes and documentation and special assignments of administrative assistant.

EZPass Transactional Audits: Perform detailed audits of all daily expected collected toll revenue and traffic data; compare daily financial data reported from Bank Service Provider and EZPass CSC to the ETC system expectations and financial reports. Ensure bank deposits reconcile with CO Fiscal (CARS).

Customer Service: Exhibit professionalism and courtesy in all interactions with internal and external customers. Assist customers in resolving billing issues liaising with E-ZPass CSC staff. Support Toll Facility team in ad-hoc investigations related to toll disputes and at times communicate directly with customers to obtain transaction details and final invoice recommendations. Use effective communication and decorum with Central Office audit teams and subcontracted support teams.

Data Analysis: Research, analyze, and report on financial transactions and daily/monthly traffic volume to provide insight on toll road user behavior. Assist in maintaining policies and procedures. Perform other administrative or special project related duties as requested.
Liaison: Serves a liaison to address audit and deposit issues with Banking Service Provider, the CSC, and CO Fiscal, and to respond to internal and external auditors.

Audits: Perform detailed audits of all daily collected toll revenue and traffic; reconcile daily financial data to reports received from Bank Services Provider and the ETC system expectations and financial reports and daily documentation and revenuer counts transferred to Bank Service Provider. Audit all paperwork to justify any variances and reconcile all discrepancies directly with the Bank Services Provider. Work directly with Central Office Audit Teams (ARMICS) and outside auditors to respond to inquiries and provide requested documentation.

Compliance Review: Perform compliance reviews on accounting transactions and documents to ensure work units operate within VDOT and State policies and procedures. Ensure accounting activity is performed in compliance with applicable VDOT and Department Of Accounts policies and procedures. Organize and prioritize incoming accounting items. Audit, review and organize flow of accounting data submitted from VDOT sections. Ensure payments have the necessary documentation for processing.

Document Preparation: Prepare accounting work papers, financial statements, and other financial reports.

Policy and Procedures: Review and revise standard operating policies for audit and financial reporting to ensure effectiveness and compliance with established requirements; providing required updates to Manager for review and approval.

Minimum Qualifications

• Ability to problem solve and use analytical skills effectively.
• Ability to work in a 24-7-hour, fast paced operation and facility.
• Skill in the use of computers and software applications including Microsoft Office and Excel.
• Demonstrated experience in financial reporting and documentation.
• Demonstrated experience in the use of basic accounting, auditing principles, practices, reconciliation processes and procedures.
• Ability to read and interpret policies and procedures.
• Skill in handling confidential and sensitive issues appropriately.
• Demonstrated ability to work independently and perform in time-sensitive work environment.
• Demonstrated experience preparing, analyzing financial reports, statements and transactions.
• Ability to provide exceptional customer service.

Additional Considerations

• A combination of training, experience, or education in Accounting, Business Administration or related field desired.
• Toll Collections and Auditing experience.
• Direct financial and audit experience.
• Toll Operations experience. Working experience in a 24-7 hour operation facility. Experience in the toll collection services and audit of toll revenue and transactions, and financial reporting.
• Ability to research, reconcile, analyze, and evaluate financial data and resolve problems.
• Ability to perform complex and detailed cost analysis and reconciliations.
• Ability to gather and analyze data and prepare technical financial reports.
• Ability to interpret and apply complex regulations to evaluate the adequacy of documentation.
• Considerable knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to develop and maintain effective working and interpersonal relationships with all divisions and customers.
• Ability to work as a team player.
• Experience in providing and promoting excellent customer service and financial support to internal and external customers.
• Ability to analyze and interpret financial data in compliance with federal, state and local accounting directives and procedures.
• Skilled in performing mathematical calculations.
• Ability to prioritize and organize work effectively.
• Ability to communicate effectively both orally and in writing.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position requires a fingerprint based Criminal History Background Check, DMV Record Check and Work History Verification with references.

VDOT is an emergency operation agency. Positions physically working within district boundaries, including those that administratively report to Central Office, may be assigned to emergency response duties at the discretion of the District Engineer or Administrator.

We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.

VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

Contact Information

Name: Tammy Varble

Phone: (804) 297-1568

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.